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In Spring 2024, we shared our annual targets for our key performance indicators (KPIs). These KPIs were developed to show how we are delivering against the commitments made in our DSO Strategic Action Plan.
We publish our quarterly performance against these measures on our website and also email them to all of our DSO stakeholders.
Our strategy and forward plans are built around five key themes that our customers and stakeholders say are important.
The Senior DSO management team are responsible for ensuring our strategic commitments are met and are committed to updating stakeholders on our progress throughout the year through via regular engagement events and by sending quarterly performance updates to stakeholders on our mailing list.
In Spring 2024, we shared our annual targets for our key performance indicators (KPIs). These KPIs were developed to show how we are delivering against the commitments made in our DSO Strategic Action Plan.
We will publish quarterly summaries of our performance against our KPIs on our website. This is to enhance transparency and invite external feedback from stakeholders to improve performance.
Do you have a question about our performance measures?
